Privacy Policy

Privacy Policy

Last Updated: 25-03-2024

Welcome to Tiju’s Academy, a leading OET & IELTS Training Centre in Kerala, India. At TIJUS Academy, we prioritize creating a safe and secure online environment for all our users. Your trust in us is invaluable, and we are committed to protecting your information.

Respecting your privacy is paramount to us, and we want to ensure that you understand how we collect, use, and share data about you. Our Privacy Policy outlines our data collection practices and elucidates your rights regarding your data. We collect information that you voluntarily provide to us when you contact or interact with us for any purpose, as sometimes required by law.

This Privacy Policy is applicable when you visit or use the TIJUS Academy website.

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Privacy Policy or any other agreement governing your use of the Services, please refrain from using them.

Table of Contents:

  1. What Data We Collect
  2. How We Collect Data About You
  3. Who We Share Your Data With
  4. Security Measures
  5. Updates & Contact Information

What Data We Collect: To enrol in a course, you are required to create a user account. Upon enrollment, we provide you with a unique ID and password to access our website. We collect and store data that you provide, including your full name, email, government ID proof, phone number, occupation, and photo. Additionally, when you enrol in and take courses, we collect data regarding the video sessions you start and complete, such as OET Grammar, Basic Grammar, Listening Videos, and Reading Videos.

Student Payment Data: If you make a payment, we collect certain data about your payment. You must provide the payment receipt to the course advisor who facilitated your admission for processing by our payment department.

Communication & Support: When you contact us for support or to report a problem, we collect and store your contact information, TIJUS User ID & Password. We use this data to respond to your queries or concerns by our Privacy Policy.

Data We Collect Through Automated Means: When you access our Services, including browsing courses, we collect certain data through automated means.

  • System Data: This includes technical data about your computer or device, such as your IP address, device type, operating system type and version, browser, browser language, and domain.
  • Usage Data: These are statistics about your interactions with our Services, including courses accessed, time spent on pages or the Services, pages visited, features used, search queries, click data, date & time, and other data regarding your use of the Services.

The data mentioned above is collected through server log files and tracking technologies and is stored by us, associated with your account.

How We Collect Data About You: We utilize tools like cookies, web beacons, and similar tracking technologies to gather the data mentioned above.

  • Cookies & Data Collection Tools: We use cookies, which are small text files stored by your browser, to collect and store data about your activities across our website. TIJUS Academy and service providers acting on our behalf use server log files and automated data collection tools like cookies, tags, scripts, customized links, and web beacons when you access and use our Services. These tools automatically track and collect certain System Data and Usage Data when you use our Services.

Why We Use Data Collection Tools: TIJUS Academy uses these tools to access the site, provide basic functionality (like logging in or enrolling in courses), secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use of your account. These are necessary for the Services to function properly.

Who We Share Your Data With: We share certain data about you with instructors, companies helping us run promotions, advertising companies, and as needed for security and legal compliance. We may also share data with your consent.

  • Instructors: We share data about you with instructors related to the courses you enrol in. Additionally, we share your data with individuals who perform services on our behalf.

Security Measures: We employ appropriate security measures based on the type and sensitivity of the data being stored. TIJUS Academy takes the necessary steps to protect your data against unauthorized access, alteration, disclosure, or destruction. While our security measures vary based on the type and sensitivity of the data, no system can be 100% secure. Your password is a crucial part of our security system, and it is your responsibility to protect it. Please refrain from sharing your password, and if you believe your password or account has been compromised, change it immediately and contact our Support Team with any concerns.

Updates & Contact Information: When we make material changes to this policy, we will notify users, and the changes will become effective on the day they are posted on our website.

Modifications to this Privacy Policy: We may update this Privacy Policy from time to time. If we make any material changes to it, we will notify you through a notification posted on the Services or as required by applicable law. Modifications will become effective on the day they are posted on our website. The revised Privacy Policy supersedes all previous Privacy Policies.

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